Counseling and Student Support Services

The Lane College Office of Counseling and Student Support Services provides a supportive environment where students can explore, focus, and clarify their personal, academic, and career goals. Lane College is committed to the development of the whole person, nurturing intellectual growth while supporting students’ spiritual and emotional well-being.

Counseling & Student Support Services is located in Water Tower 125 Merry Lane. 

Office Hours: Monday-Friday from 8:00 a.m.- 5:00 p.m.


The Mission

The mission of Counseling and Student Support Services is to promote the holistic well-being, academic success, and personal development of all students by providing inclusive, accessible, and culturally responsive counseling and support services. Through prevention, intervention, education, and collaboration, we empower students to navigate challenges, build resilience, and thrive academically, emotionally, and socially in a supportive campus environment.


Our Services

  • Individual and Group Coaching
  • Substance Abuse Awareness
  • Seminar/Workshops
  • Referral linkage to on and off campus supports
  • Referral to community mental health provider

In addition to on-campus services, off-campus services are available through community service providers by referral from the counseling staff or Director of Counseling Services. Counseling services are available at no fee for students who are enrolled in classes during the academic year.

To schedule an appointment with someone within our department, scan the QR Code below:

The Lane College Office of Student Support Service provides accommodations for students with disabilities to assist them in making their college experience successful and positive. Students with disabilities are encouraged to initiate contact with the College as early as possible to discuss individual needs. Students will need a Lane College email to apply.

To apply for Reasonable Accommodations, click here or scan the QR Code below:

Reasonable Accommodations QR code

Student Support Services

The Lane College Office of Student Support Service provides accommodations for students with disabilities to assist them in making their college experience successful and positive.

In compliance with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disability Act of 1990 (ADA), the college will make reasonable accommodations, which is coordinated through the Office of Counseling and Student Support Service for those students in pursuit of a degree at Lane College. Students with disabilities are encouraged to initiate contact with the College as early as possible to discuss individual needs.


Warning Signs

The following feelings and experiences are warning signs that someone needs to seek help:

  • finding little or no pleasure in life
  • feeling worthless or extremely guilty
  • crying a lot for no particular reason
  • withdrawing from other people
  • experiencing severe anxiety, panic or fear
  • having very low energy
  • losing interest in hobbies and pleasurable activities
  • having too much energy, having trouble concentrating or following through on plans
  • feeling easily irritated or angry
  • experiencing racing thoughts or agitation
  • hearing voices or seeing images that other people do not experience
  • believing that others are plotting against you
  • wanting to harm yourself or someone else

Good Mental Health is essential to student success!

  • Reduce anxiety, depression, social isolation, and support your education by:
  • Participating in self care activities to maintain or achieve optimal emotional health
  • Developing positive coping skills
  • Joining your peers and counseling center staff as advocates for a healthy campus community
  • Give us feedback on offered mental health services


Your emotional well-being is influenced by how you navigate life’s challenges and when you choose to seek support. We are here to assist you in strengthening your emotional, mental, and social health. Services are available to currently enrolled students and employees.

Confidentiality Statement:

All counseling records are confidential with legal restraints. The records are not part of the student’s academic records. Information will not be released without the student’s consent.


The HBCU Wellness Project

Abbreviated for Historically Black Colleges and Universities (HBCU), the HBCU Wellness Project is an intervention designed to utilize the human and social capital at private historically black colleges and universities to promote health and modify risks for chronic diseases among individuals living in the surrounding communities.

The primary goal of the HBCU Wellness Project is to leverage educational and service- oriented resources at HBCUs to positively impact the health and well being of Tennessee residents. The HBCU Wellness Project is directed by Meharry Medical College and functions through four historically Black Colleges and Universities (HBCUs) in Tennessee.

OBJECTIVES:

  • Conduct needs assessments for local communities and campuses.
  • Enhance the capacity of faculty to integrate service-learning into the curricula.
  • Recruit, train and guide student health ambassadors to develop health and wellness projects to promote readiness for change.
  • Assess short and long-term outcomes of service-learning activities in communities of color.
  • Develop and maintain a pipeline of students of color interested in entering health professions workforce.

Emergency Contacts

  • FCC Universal Emergency Number | 911
  • Campus Security | 731-426-7531
  • Pathways-Mental Health Crisis Line | 1-800-372-0693
  • National Suicide Prevention Lifeline | 1-800-273-8255 (1-800-273-TALK) | Lifeline Chat/Text Available
  • Domestic Violence/Sexual Assault
    WRAP | wraptn.org
    Crisis Line | 1-800-273-8712
    Local Office | 731-668-0411
  • The Trevor Lifeline (LGBTQ) | 1-866-488-7386

Jackson Madison County General Hospital Emergency Room
620 Skyline Drive, Jackson, Tn.
731 541-5000 (General Information)
731 541-6280 (Emergency Department)
Open 24 hours per day, 7 days per week


“Connection is the energy that exists between people when they feel seen, heard, and valued.”

— Brené Brown



Counseling Services

Stephanie M. Phillips, Certified Family Support Specialist, M.S. Clinical Mental Health Counseling
Director of Counseling & Student Support Services
SPhillips@lanecollege.edu
731-426-7619